Evince
A 3-month-long case study that focuses on user-centered design within product development.
​
Evince is a voice-based Smart Mirror OS that inspires reflection, builds confidence, and empowers its users to achieve their best selves - a mirror centered around self-care.
​
Now imagine a mirror on the wall that could do all...
My Roles
UI Designer
UX Designer
Project Manager
Team
Renee Chien
Kelsey Lu
Sam Quimbao
Dana Rin
Skyler Yesiltepe
Duration
January 2022
-
March 2022
(3mo. total)
PROJECT GOAL
To create a mobile design system.​
PROBLEM STATEMENT
How might we design a smart mirror system that inspires reflection, builds confidence, and empowers its users to achieve their best selves?
SOLUTION
Self-care is key.
Stay organized
-
Instant scheduling
-
Keeps a list of daily reminders
-
Will show users a list of what they've accomplished
.png)
Stay in shape
-
Choose from a variety of workouts
-
Set goals and keep track of them
-
Can be completed at any time of day
Stay grounded
-
A social companion to talk to
-
Self-reflect by expressing thoughts and feelings from a long day
-
Review moods for the past week and previous journal entries
.png)
RESEARCH
Diving Deeper into Evince
Creating a Brainstorm Web
.jpg)
Competitive Analysis
After looking into existing interactive mirrors, all of the ones that I looked into, were marketed toward those who value fitness. A pros and cons list was created for these two brands:
MIRROR by Lululemon​
PROS:​
-
Comes with exercise equipment
CONS:
-
Only tailored to fitness
-
Not interactive
With MIRROR by Lululemon, users can't use the mirror for any other purpose besides working out, and of course, looking at their reflection. It's very limited in terms of what it can do for the user.
Echelon Reflect Touch Smart Fitness Mirror
PROS:
-
Comes in different sizes
-
Bluetooth compatible
CONS:
-
Only tailored to fitness
-
Touchscreen
With Echelon, users are also limited to fitness. With the mirror also having an interactive touchscreen, it would be difficult for the user to, for example, pause an exercise or change the workout without having to move.
USERS
Potential Users
People all about self-care
​
​
Those wanting to
enhance their potential​
Busy, on-the-go adults
​
​
Those who need convenience and flexibility in their schedule
The Main Persona
Meet Tiffany Zhang - A 24-year-old marketing consultant who lives in the heart of Seattle, Washington.
CORE NEEDS:
-
A means to help keep track of her daily activities
-
Convenient but effective ways to stay healthy and fit
-
Space-saving furniture for her small Seattle apartment
FRUSTRATIONS:
-
Traffic and lack of public transportation make going to the gym difficult
-
The excessive amount of apps she needs for daily activities
User Journeys
After identifying my persona and what they're looking for, I created multiple user journeys that would allow Tiffany to meet her core needs. Each journey map below shows a variety of feedback loops that the mirror offers and represents different ways Tiffany can use the mirror to achieve a particular goal.
.jpg)
DESIGN
Initial Ideas + A New Direction
Thinking about the design of a mirror seemed a little challenging at first glance, but after building inspiration from previous mobile apps that I've built for phones, I found the process of designing a prototype like this quite similar in terms of interface shape.
​
Three things I focused on when designing this product along with their apps were 1) accessibility, 2) convenience, and 3) everyday use while thinking about how it can benefit my persona, Tiffany.
.png)
SUGGESTIONS FOR IMPROVEMENTS
Major improvements in my design
After a lot of critiques, challenging questions, and suggestions/feedback, there were a few major changes to my design:​
-
Visibility. We made the drastic change of making our wireframes black since white text displays better on a mirror than black text.
-
Getting rid of the app page. Even though an app page is intuitive, I found that it wouldn't make sense for an on-the-go user
-
Going from three different interactions to one. Voice, gestures, and hovering (inspired by the Xbox Kinect) could be time-consuming and frustrating so I thought of other products like Alexa.
-
Showing what's relevant. Having the homescreen show what users need to see at a glance like the time, upcoming reminders, and a warm welcome - less is more!
FINAL SCREENS AND MOCKUPS
Calendar
Reminders
Fitness
Journaling
SELF-REFLECTION (NO PUN INTENDED)
What I'd do differently next time + what I learned
Overall, I found this project to be more tedious and challenging than other projects. It was nice getting to spend more time with the ideation process and focusing more on how users would interact with the mirror. This project made me think of different ways in which ordinary, everyday objects can serve more than one purpose and make a big impact on someone’s life.
​
What I learned:
-
It made me value the early stages of designing and the importance of learning about whom you’re designing for before actually designing
-
It’s really important to have a clear understanding and strong foundation of your design before moving forward
-
At first, I was designing this as if it were a mobile application, but for a mirror, simple is better
​
If I had more time:
-
Incorporate an app store where users can download games
-
Drawing inspiration from the Xbox Kinect, it would be cool to incorporate some sort of entertainment aspect into the mirror that would also be of use to kids - targeting a larger audience
-
-
Looking into more aspects of universal design by allowing Evince to speak to users in different languages
-
Incorporate an educational aspect into the mirror where users can learn something new each day
-
Languages, new vocabulary, fun facts, etc.​
-